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Questions about your shower, your skin, or your subscription. We're a small team and we read every message.

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However you write in, the same small team replies, usually within 24 hours.

Customer service & general enquiries.

Quick questions or order help, in chat.

DM us, we usually reply within hours.

We're online Monday to Friday, and reply to weekend messages first thing Monday.

Mon–Fri, 9–18 GMT-5

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Tell us a bit about what you need. We'll get back to you within 1 business day.

We've answered the most common ones - install, fitment, returns, steamer use - in one place.

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