Questions About Products
Filters
It's very easy to install and you can do it yourself. It takes no more than 30 seconds. Just remove the shower head, screw on the filter, and then replace the shower head. You can see how to install it HERE .
To ensure your filter performs best, it's best to change it every 4 months. It's very easy to change, taking about 30 seconds. You can see how to change it HERE .
The filter costs $44.99
Refills cost $29.99 every 4 months, but if you sign up for our subscription plan, it's only $59.99 for 3 refills (~19.99 each), enough for 1 year of safe water for you and your family!
Of course! We would love to see you enjoying our products, you can send them to servicio@sanatefiltros.com .
Perfect! You can contact us at admin@sanatefiltros.com and we'll discuss how we can work together.
Yes, it fits virtually all standard models in Mexico.
No, it maintains a strong and constant flow.
Yes, it is compatible with fixed and handheld shower heads.
Steamers
No, they are formulated for shower use. Do not use in the bathtub.
No, because they'll dissolve too quickly. Ideally, steam, not direct water, should activate the scent.
Yes, but they should be used under supervision in children and avoid contact with eyes.
No, they dissolve completely and leave no residue.
Orders and Deliveries
If you purchase your filter, it will arrive within 23 to 48 hours, depending on where you are in the country. In the city, it won't take more than 24 hours to arrive, so you can always check the status of your order.
All our products leave our warehouse in Panama City.
You just have to contact us through our social networks or write to us at servicio@sanatefiltros.com
Yes, when you place your order we will send you a tracking number and we will inform you of the status of your order.
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