Questions about the products

Filters

How do I install it?

It's very easy to install and you can do it yourself; it takes no more than 30 seconds. Simply remove the shower head, screw on the filter, and then replace the shower head. You can see how to install it HERE.

How often do I need to change the filter or cartridge?

For best functionality, it's best to chane it every 4 months. It's easy to change it in 30 seconds. You can see how to change it here.

How much is the filter?

The filter costs €41,99.

How much are the replacement cartridges?

The replacement cartridges cost €26,99. But you can register for a subscription plan to save money, or buy a pack of 4 cartridges for €86,99 (~€21,75 per cartridge) which is enough for 1 year of clean water for you and your family.

Can I send my photos using the products?

Of course! We love to see you enjoying our products, you can send them to servicio@sanatefiltros.com.

I want to sell or promote your products. Who can I contact?

Perfect! Send us an email and we'll be happy to discuss working together: admin@sanatefiltros.com.

Will it fit my shower head?

Yes, it is designed to fit all standard shower heads with universal connections.

Does it affect water pressure?

No, it maintains strong water flow while filtering effectively.

Can it be used with handheld shower heads?

Yes, it works with both fixed and handheld shower heads.

Steamers

Can I use these in the bathtub?

These are designed for showers. Not for baths, for baths use bath bombs made for soaking.

Can I place it directly under the water stream?

No — placing it under direct water will dissolve it too quickly. For best results, let steam, not the stream, activate your ritual.

Are they safe for children?

Yes, but supervise use and avoid contact with eyes.

Will it stain my shower tiles?

No — our formula is residue-free and safe for most surfaces.

Orders and Returns.

How long does delivery take?

It depends where the products are being shipped to.

Where are products shipped from?

Todos nuestros productos salen de nuestra bodega en Ciudad de Panamá.

How can I return a product?

Simply contact us through our social media channels or email us at servicio@sanatefiltros.com.

How can I track my order?

When you place your order we will send you a tracking number and keep you informed of the status of your order.